Who we help

  • Parents or grandparents who have a child aged 0 to 11 years old, living with them
  • Live in the Basildon, Billericay and Wickford Areas
  • Anyone can refer to our service including parents who can refer themselves
  • Parents must have consented to have our service  and preferably signed the referral form
  • Parents must inform us of their needs and be able to identify their need
  • For further information see our Referral Criteria

What do we do?

Our trained parent volunteers;

  • Must be able to work safely and effectively with the family
  • visit for 2 hours a week for a minimum of 6 months breaking isolation
  • are free of charge
  • Are non-judgemental
  • Promote independence and empowerment
  • Provide adult company and someone they can talk to confidentially
  • Provide emotional support
  • Provide parents with support to positively parent their children e.g. children’s behaviour, play and children’s routines

We cannot do.

  • Housework
  • Childminding or take the children out of the house on their own
  • Provide personal care

How do I refer?

  • Complete a referral form by contacting the office or downloading one below.
  • You are welcome to come to the office to speak to an Organiser who will help you if you have any difficulties with reading, writing, or using a computer, please phone the office first.
  •  The more information you can give around your needs the better we can plan your support
  • The form needs to be signed and then it can be returned by post, email or handed into the office personally.
  • Once we receive your referral we will write to you to confirm receipt.
  • We will then contact the family to arrange an appointment to perform an Initial Visit (Assessment) at their home, within 3 weeks of the referral.

We do not accept referrals for families who are on Child Protection.  Each referral is assessed on their individual need and our available resources.

Referral Pack


Next: “Well Parent” Project